We have started using machine learning technology to help Kuwbot (the chatbot) learn from conversation. This technology will help Kuwbot expand at a much higher rate! By using machine learning technology, Kuwbot will be able to answer a higher percentage of inquiries in the future instead of transferring to a human.
Our users love talking to us, and we know! So the concept of connecting to a local assistant will always be available and seems to be one of the main interests of our users.
For now, Kuwbot will only learn and take in the information from the conversations but will not answer. Once we build a sufficient database of information, we’ll slowly make Kuwbot answer some of the frequently asked Questions.
What is Machine Learning?
“Machine learning is the scientific study of algorithms and statistical models that computer systems use to perform a specific task without using explicit instructions, relying on patterns and inference instead. It is seen as a subset of artificial intelligence.”